Client feedback

We run this on ourselves too.

Every engagement ends with a retro. This is ours, and it only works if you are honest in it.

Organization

How likely are you to recommend Second Consulting to a colleague or another organization? 0 is not at all likely, 10 is extremely likely.

Not at all likelyExtremely likely

How satisfied were you overall? Same scale, your general experience of working together.

Not satisfiedCompletely satisfied

How did the outcome land? The work itself, not the experience of getting there.

In your own words What was the work like? What changed for your organization? We may quote this publicly, with your name and title, unless you tell us not to.

Would you like to make a suggestion to improve our service? Answering yes flags your comments for a closer read.

Where should we improve?

What could we do better?

Your name

Title and organization

Nothing here is required except the recommendation score.

Thank you. Genuinely.

Every honest answer changes how the next engagement runs. If you flagged something for us to improve, you will hear back from Erik directly.

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